„What a terrible mistake!
We booked a family suite with 3 king size beds, on arrival the receptionist ( older lady) asked if we were only 2 and then downgraded us to a room like garage maisonette with 1 queen wonky bed and a queen pull out sofa!!!!! Nothing could be changed because they’d given out all of the others and the younger receptionist commented that she would pay full price for a room that she didn’t book and that wa also filthy!!!!
Cobwebs, dust , peeling wallpaper, stone like cellar ...
„What a terrible mistake!
We booked a family suite with 3 king size beds, on arrival the receptionist ( older lady) asked if we were only 2 and then downgraded us to a room like garage maisonette with 1 queen wonky bed and a queen pull out sofa!!!!! Nothing could be changed because they’d given out all of the others and the younger receptionist commented that she would pay full price for a room that she didn ’t book and that wa also filthy!!!!
Cobwebs, dust , peeling wallpaper, stone like cellar ...
victoria