Yogaurlaub in Insel Haidian buchen

Everything was outstanding, just a little far from the City, but the hotel is really 5 ⭐ worth

Beautiful property but seems to be catering very much to influencers. Food was not great but options are nearby outside of the resort. Staff were great. The pools need more shade. During most of the day the pools are barely usable due to the hot sun and the lagoon pool closes at 7 with the shadiest part of the lagoon pools being closed all the time during our visit due to no lifeguard being present.

My stay at this hotel was very disappointing and far below the standards expected of a five-star property. I arrived at around 1:00 PM and fully understood that my room might not be ready before the official check-in time. However, the attitude of the front desk staff was extremely poor. They were unfriendly, impatient, and made me feel unwelcome. I also ordered food delivery during my stay. The front desk informed me that it would take about 30 minutes for the food to be brought to my room. The waiting time itself was not the issue, but the staff’s attitude during the interaction was unprofessional and discourteous. In addition, I was surprised to learn that the hotel does not have an Executive Lounge. For a five-star resort, this was disappointing. The room felt outdated, and the lighting design was inconvenient. At night, I had to walk around different parts of the room to find and operate the light switches. Overall, this was one of the worst five-star hotel experiences I have had. The service attitude, facilities, and overall guest experience did not meet the expectations associated with a hotel of this category.

Everything was outstanding, just a little far from the City, but the hotel is really 5 ⭐ worth