Urlaub mit Haustieren in Blaauwberg-Küste buchen

I booked the Superior Sea Room that included breakfast just to be told by the staff after sitting down for breakfast according to their list I chose the self-catering option. As a Gold member I also got a good discount and it was supposedly a VIP property. I contacted the the managing agent via WhatsApp and even after sending him screenshots to show that if I should make another booking that it showed that free breakfast was included. His reaction was that he only looks on the Nightbridge platform. He claimed that he has never seen the Hotels.com offering before. I advised him that he should contact Hotels.com and correct the advertisement. checked now (84 days later). Free breakfast is still offered. In the end I was then offered ONE breakfast - Question - who eats and who goes hungry??? Basic room maintenance is also lacking. PS. I did a review on Google that includes a part of our WhatsApp conversation that cant be posted here.