Urlaub in den Bergen in Northeast Orlando buchen

The hotel knew we were arriving as three guests, but the sofa bed was not prepared. We had to get sheets from reception and make up the sofa bed ourselves because three people cannot sleep in one bed. Since there was no blanket for the sofa bed, we used the sheet we received as a cover. The next day, housekeeping took it away and did not leave a replacement, so we had to go to reception again. The reception staff were not helpful and seemed uninterested in guests. Problems were not properly listened to, and we often had to suggest the solutions ourselves. Guests should not have to do the thinking for the staff. During our stay, we were also woken up in the middle of the night by a very loud and aggressive guest in the same hallway. We did not know this person, but he was shouting and disturbing other guests. The pool area was disappointing. The pool was often dirty, and the jacuzzi was so unclean that I did not want to use it. The free water provided by the hotel tasted terrible and was undrinkable. Room cleaning only happens every four days and only on request. The only positive thing was the free parking. Overall, a very disappointing experience and I would not recommend this hotel.

Das Hotel ist jedem zu empfehlen, der den Universal-Themenpark besuchen möchte, denn es befindet sich in unmittelbarer Nähe zum Park und bietet einen kostenlosen Shuttleservice zu selbigem an. Das Hotel an sich ist ebenfalls gut, das Frühstücksbuffet ist ordentlich und Recht üppig. Das Personal ist sehr nett.

Zimmer sind ok etwas in die Jahre gekommen. Die Poolanlagen sind grossartig und auch das gym war super.