Urlaub in den Bergen in Barbados buchen

Wir hatten ein Zimmer mit kingsize Bett gebucht, bekommen haben wir aber 2x queensize... Aussage vom Hotel, die Kategorie sei ausgebucht. Zimmerservice ist okay, aber für diesen Preis zu schwach. Tücher wurden vergessen etc.

My room was very clean, I had a beautiful view, staff was on top of everything… SOME of the staff were very nice

My room was very clean, I had a beautiful view, staff was on top of everything… SOME of the staff were very nice

make pro in 1200 characters I would like to begin by recognizing the staff, who were exceptionally professional, welcoming, and attentive throughout our stay. The food was consistently very good, and our two butlers, Kaleifa and Jessie, were truly the highlight of our experience. Their dedication, professionalism, and genuine care went above and beyond, and they deserve tremendous recognition. My husband and I chose this resort for our honeymoon and were excited to visit Barbados for the first time. We specifically booked the Diamond Club package; however, many of the advertised benefits were unavailable. Our room had a persistent musty odor, our "preferred" view overlooked the rooftop pool wall, the rooftop elevator was frequently out of service, and limited restaurant availability reduced our dining options. We were ultimately approved for a refund of the Diamond Club upgrade. Unfortunately, our experience with Nexus Excursions was equally disappointing, with two excursions canceled due to overbooking and poor communication. While refunds were approved, the experience fell far below expectations. Although the property is beautiful and the staff exceptional, the resort does not appear fully prepared to operate at the level being advertised. First impressions matter, and regrettably, we will not be returning.