Luxusurlaub in Upstate New York buchen

The property sits in a very nice environment. Service was quite different by department. Breakfast service was great, personal customer oriented and very friendly. Reception desk at times confused. The bar closes at 11pm, that's ok, but having the area 5mins later cleared by security is competely overdone. As the area is so nice, the hotel is frequently used for weddings (4 weddings on one weekend!). That`s a stress for the staff and for the other guests. The quiet environment is not as quiet any more.

The room was large and comfortable. It looked as though it had been renovated within the last year. The cleanliness of the room was a bit lacking due to spider webs being in the corners and the bathtub had some mildew, also the cabinet tops had not been cleaned. It was also hard to get a response like “Hello” from the employees or any type of greetings. We had ordered our room with a “large breakfast” and had confirmation of this, but was told this no longer existed and that we would get a mini version of this. They said this was a mistake of our third party travel company. The mini version consisted of bagels with butter and cereal. The hotel has a lot of potential, but needs a bit of fine tuning.