Hotels nahe Zoologischer Garten von Lubumbashi (Lubumbashi)

„Terrible. Staff rude“

„Breakfast had a decent spread . Staff for house keeping never showed up for days. Then on check out they wanted extra 20 dollars to clean a towel. I have stayed all over the world and have never heard of this. The manager was and staff demanded this fee and were extremely rude. The other facilities in the property are well below par. I would recommend Pullman . After this stay our company has decided to put all our staff at Pullman instead . They have a lovely pool and excellent ambience .“

„Strange experience- I had a little change in plan and communicated this upfront via email which was also confirmed via email by the hotel. Upon arrival I was told I have to pay the overall reservation no matter what. After refusing the hotel created a big mess, didn’t allow our car to leave and we had to leave our driver with the car there. Situation took a full day to resolve involving police etc. apart from this the room was not to the standard. Lamps and phone weren’t working, AC I didn’t ...