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„New hotel and great service and location“

„very friendly stuff, very helpfull and with good english skills. Hotel is in an area with many good restaurants very close. Room is a little bit poor“

„Bem confortável e localizado “

„The best hotel I know so far in Brazil The people who are working there are simply great .Next stay in Sao Paulo is gonna be this hotel again! “

„The service was extraordinary! “

„Gehobenes Hotel der gehobenen Klasse, dem es gelingt super Service zu bieten ohne zu formell zu wirken. Schöne Pools, gute Lage, tolle Aussicht. “

„I highly recommend this hotel. The room is very large and the staff extremly friendly. In principal Mrs. Maria from the security, who was always there to help. As well as Kevin the portier. I also got some wellness sets from the room service for free (miminho da Sra. Vera). Thank you all and I‘d always stay again at Grand Mercure. Although there is currently a construction site at the right side of the building, it didn‘t disturbed me as my room was on the other side with a stunning balcony ...

„Sempre que estou em Sao Paulo me hospedo no Tivoli, realmente na minha opinião o melhor atendimento e serviço, sempre que volto me sinto em casa. Um especial agradecimento a Tainá (recepção) sempre atenciosa e querida, totalmente customer-oriented! Sempre pronta a ajudar e sempre atenta aos detalhes. Obrigada Tainá, um abraço!“