„We arrived around 2:00 AM. Unfortunately, the first room assigned had a defective door lock and could only be opened with the staff’s master key. The butler acknowledged the issue but did not offer a solution, so I went to reception myself. The manager apologized and upgraded us to a Royal Club Room, with the understanding that Royal Club amenities were included. We had also booked the airport pickup service (4,425 INR for 16 km), which felt quite expensive.
Throughout our stay, communication ...
„We arrived around 2:00 AM. Unfortunately, the first room assigned had a defective door lock and could only be opened with the staff’s master key. The butler acknowledged the issue but did not offer a solution, so I went to reception myself. The manager apologized and upgraded us to a Royal Club Room, with the understanding that Royal Club amenities were included. We had also booked the airport pickup service (4,425 INR for 16 km), which felt quite expensive.
Throughout our stay, communication ...
Xun