"We had a wonderful stay at Sun Siyam Iru Veli. Everything was very clean and well organized, and the views from our sunset villa were absolutely breathtaking. Watching the sunset from the villa every evening was unforgettable.
A special thank you to Naazish, who took care of us during our stay. He fulfilled all our wishes, was always available, and made sure we were comfortable at all times. The housekeeping staff was also amazing - the room was cleaned twice a day and everyone was incredibly kind.
The only negative point was the all-inclusive package. Almost all promotional photos show seafood and seafood dishes, but none of that was actually included and had to be paid extra. The only fish included during lunch and dinner was usually one basic type of fish prepared in different ways. We even complained during our stay because it honestly feels misleading and unfair to guests. We asked them if they would expect to eat mainly chicken and beef when going to a tropical island resort by the ocean, and even they agreed the answer was no.
They only offered small gestures to calm the situation, which we declined, because we believe changes should apply equally to all guests.
At the very least, the hotel should clearly state in the all-inclusive description exactly what is and isnât included, so guests do not expect seafood to be part of the package because of the marketing photos."
