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„On the hotels.com site baby crib is available but the hotel staff told us their hotel doesn't have baby crib. There was no AC. I know it's winter for us but the room was around 24-25°C and you can't turn on the AC in the room. The staff gave put family suit room 2 fans.“

„Zu allererst möchte ich den hervorragenden Service des Sofitel Zhengzhou erwähnen. Ich hatte ein Problem mit der Buchung und das Team des Hotels (Cindy) half mir sehr professionell. Das Gebäude ist zwar nicht ganz neu, aber von innen sehr gut und modern renoviert. Die Zimmer sind sehr schön gestaltet. Der Service war vom Check in bis Check out effizient und hervorragend. Der Check out dauerte beispielsweise weniger als eine Minute. Das Frühstück übertraf unsere Erwartungen. Die Auswahl ...

„Your staff is perfect, the Best customer service I have ever received. Your overnight worker Mia is a life saver with communication, helping with a taxi and allowing me to feel welcome. I'm so happy I stayed at your hotel. Everything was perfect. Thank you “

„프론트에서 체크인할때 너무 느렸어요...“

„This is definitely the best hotel in town, rooms are big, modern and the bed very comfortable. Make sure you specify you would like a non-smoking room if this is your preference, as the hotel does not have a non-smoking policy “

„I spent 2 nights here..One of the Reception staff (Tchai) does not speak english but very friendly. Most reception staff are young & use their personal phone messaging translator app to communicate english. Not a newly built hotel, room smaller than expected, but ok. Chinese Food restaurants are on many on the street, a mini-seat around park nearby. Nearest local subway station is Wenmiao station“