Independent, Zentralasien

"Die Sauberkeit ist sehr gut. Die Zimmer sind zweckmässig und relativ klein. Ein Wasserkocher ist vorhanden aber kein Kaffee (nur Tee). Das Hotel ist zentral gelegen."

"Grossartige Infrastruktur, herzliches und sehr hilfsbereites Personal. Alles top!"

"Sehr bequem für Transit in ALA"

"Ich bin sehr zufrieden mit dem Hotel. Alle Mitarbeiter sind sehr freundlich und hilfsbereit. Es liegt ganz in der Nähe der Sehenswürdigkeiten, man kann sie sogar zu Fuß erreichen. Die Rezeption ist zur jeder Zeit besetzt. Sie legen hohen Wert auf Sauberkeit. "

"Das Hotel ist ein Blickfang, man findet es auch auf der Rückseite des 5.000er Geldscheins, aufgrund seiner Höhe sieht man es von weitem. Lobenswert muss man die Freundlichkeit und Flexibilität des Hotelpersonals anmerken, dass trotz Ankunftszeit um Mitternacht Zimmerkorrekturen vorgenommen hat!!! Das Zimmer war sehr geräumig, sauber, das Frühstück war auch sehr gut; einzig die Einrichtung war teilweise aus älterer Zeit so auch die Fenster. Aber dem guten Gesamteindruck hat das nicht geschadet."

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"In April I booked our room for October, asking for a bathtub. The hotel confirmed that they would provide it as I booked so much in advance. When we arrived we got a room with a shower so I asked for a change, showing the confirmation I received. The receptionist did what he could but I was told that the hotel was fully booked therefore the change would be possible only from the following day. I wasn’t offered any compensation, not even a cup of tea, which would be a nice gesture. The hotel is clean and well maintained but the cleaning ladies didn’t check if the amenities were really there, I got only empty carton boxes of toothbrushes and combs. The breakfast was ok and with a lot of choices but the coffee was disgusting. My personal highlight was the soap and shampoo - I got addicted to the beautiful smell and I was sad that I couldn’t take a bit of it home. We also used the room service, it arrived quite quickly and the pasta was approved by my picky-eater-child. Minus point: no menu in the room, on TV there was a possibility to “book” very few dishes but this order never went through so it was some kind of fake. Since the rooms have the doors facing the huge hotel lobby where some Russian-speakers partied until late at night, it was hard to rest. Overall it is not a bad hotel and it may become even better if the management takes care of the minor things that I mentioned and that might be annoying if someone books a luxury class hotel and expects luxury class service."

"Zimmer brauchen renovieren "

"Perfect hotel with the best team of employees I ever had in Uzbekistan! "