Hotels Zapatoca

„The hot tub smelled rotten, the water was clearly not cleaned. Once we checked in we realized the staff left the property for a couple of hours - the desk is not always staffed, so there is truly no security. The room was not clean and there is was no hot water in the shower. When we told the property we wanted to leave, they just told us to pay them and offered no resolution for our complaints. We did not stay either night we had booked here, we found alternative lodging that was nicer for ...

„We really loved our stay here. The room was beautiful, clean, and had amazing views. It was unique; waking up to those views was unforgettable. The staff was so kind and attentive at all times, even checking on us when we were away to make sure we were okay. I wish we had more time to stay, but every moment was exquisite. We would return in a heartbeat! Thank you for a great stay and wonderful memories!“

„Una cabaña cómoda, sobriamente decorada, con un baño increíble. Nos sentimos como en casa. “

„It was a good breakfast great staff and scenery was amazing “

„Très beau paysage, super petit déjeuner, équipe très gentille. L'eau chaude ne fonctionnait pas dans l'une des chambres mais au vu de la température ça n'a pas été un souci “

„We appreciated the affordable stay in cabins overlooking the canyon. An easy 90 minute hike along the rim got us to the park with more views. As well, a 5 min walk a paragliding location. For those without vehicles, we could access public transportation to Aratoca then hire a taxi. Enrique arranged a ride back to the highway where we waved down a bus. Take note that the double cabin does not include cooking facilities, only a fridge and minibar. They are still ironing out the details with this ...

„We had a comfortable 2 nights. The room was clean, spacious, and the bed comfortable. It was nice to have AC and a fridge. Unfortunately, we did not get to use the pool, but it looked clean. The owner and staff were friendly and helpful. It was walking distance to the bus station. Would recommend. “

„Buen servicio“

„Reservamos este hotel con anterioridad y se pagó por medio de una aplicación y al momento de ingresar nos dieron que no habían habitaciones que la aplicación no les había informado. La señorita no nos solucionó y fue muy mala su atención, nos comunicamos con la aplicación y nos dieron que el hotel nos vendió las acotaciones. No recomiendo este hotel que solo se preocupa por el interés económico y nopor el servicio al cliente.“

„Went for one night /stayed for two it was so nice. Very quiet beautiful hotel on side of mountain. Quiet, relaxing with wonderful small staff and very friendly owner who makes you feel welcome and will help and guide you with a smile (excellent English btw). Very nice upscale hotel. A highlight of my 2 weeks in Columbia. “

„Convenient location close to Panachi, staff and food was good. However rooms need deeper cleaning under the beds and windows. Bathroom was really rusty, moldy smell was a thing as a thing too…Luckily we just stayed one night.“

„Excelente y muy cálida atención Muy buen desayuno Súper limpio Muy atentos a resolver inquietudes y a brindar sugerencias sobre sitios a visitar Excelente restaurante al ingreso Lindas y cómodas instalaciones hermosa vista Espectacular jacuzzi Súper recomendado “

„Clean room. Delicious breakfast, beautiful property, nice staff “