"Our stay at the Shangri-La Far Eastern Taipei was overall very enjoyable, although the hotel is clearly showing its age. The rooms are spacious and comfortable but would greatly benefit from a complete renovation. The furnishings feel somewhat dated and no longer fully match the standard one would expect from a luxury hotel of this category.
The staff deserve special recognition. Every member of the team was exceptionally courteous, friendly, and eager to help throughout our stay. The outstanding service is undoubtedly one of the hotel's greatest strengths and made us feel truly welcome.
There is, however, a noticeable difference when it comes to breakfast. The breakfast buffet in the main restaurant was disappointing. While the selection is extensive, the food itself is rather bland, uninspired, and lacking in creativity.
In contrast, breakfast in the Horizon Lounge was excellent. Although the selection is much smaller, every item is of outstanding quality. Everything is fresh, carefully prepared, and delicious. If you have access to the Horizon Lounge, it is definitely the better choice for breakfast.
Overall, the Shangri-La Far Eastern Taipei stands out for its exceptional service, spacious rooms, and the excellent breakfast in the Horizon Lounge. However, the hotel would greatly benefit from a refurbishment of its rooms and public areas to once again meet the high standards expected of the Shangri-La brand."
