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„Ein sehr schönes Hotel mit hervorragendem Service. Wir hatten ein traditionelles japanisches Zimmer mit Seeblick und waren wirklich sehr zufrieden. “

„Egg Sandwich for breakfast was great. Our stay was pleasant.“

„An excellent ryokan with top Service, Food and onsen.“

„Top Hotel und Service Alles wirklich sehr schön und unbedingt mit Abendessen buchen Kaiserliches Menü der Sinne mit guten 25 Gängen “

„The staff is very courteous. Great Japanese menu.“

„非常漂亮乾淨整潔的住宿環境 “

„Wir hatten ein traditionelles Zimmer, welches einen sehr schönen Ausblick hatte. “

„Great location with access to the lake/ beach in a couple of minutes and views of Mt Fuji direct from the property. Fantastic service from the guys at reception; from the shuttle bus to sightseeing advice, sorting extras out in the cottage and helping us with escaping the typhoon. The best and most genuine that I’ve experienced! Thankyou again for letting us stay with you. “

„地點方便但也清靜，環境優美，房間舒適。“

„Great stay“

„Stayed here for a work trip. Great location and friendly staff. I was late for check-in due to transportation and staff stayed up to wait for me. Location is nice and quiet, about 30min walk from downtown.“

„Wir waren zur Rugby WM im Lande unterwegs. Nach Wettercheck beschlossen wir rüchzu nach Yokohama am Fuji vorbei zu schauen da Sonnenschein angesagt war. Und wir hatten Glück bis nachmittags war der Berg in voller Schönheit sichtbar, auch von der Terrase unseres App. Für japanische Verhälnisse ist das App groß, gerade wenn man nur zu zweit ist. Die Gasgeber Familie ist sehr rührig und hat uns vom Bahnhof Kawaguchiko abgeholt. Als es am 2. Tag ordentlichregnete und wir abneds noch in den Onsen ...

„es war wunderbar“

„Nice staff and employees who are always willing to help. we had a Japanese still room with loft, it is really romantic. And the breakfast and dinner are delicious with various kinds of options. We had a lovely staying there. The shuttle service from and to hotel was always on time. Thanks to the whole team, we will surely come back in the future.“

„Conveniently located near the station, but we were disappointed with the hygiene, particularly the bedding. Despite booking for two people, we only received one set of towels. Additionally, the room didn’t match the website description—we expected two beds and a usable balcony but got one bed and an unusable fenced area.“

„The host will not reply your messages . We could not do self checking out because they did not give us the instructions for drop off key box“