Hotels Xiangyun

„员工体贴周到，服务一流，总是乐于助人，尤其是在帮我们从三楼把行李搬到车上方面（有250米）“

„X“

„Clean and spacious room. Friendly staff. Breakfast is served at 8:30am everyday. The location is a bit inconvenient unless you get there by car. “

„Disappointing Management & Unmet Standards - Refund Promised but Delayed The property failed to meet basic accommodation standards (specifically regarding cleanliness and persistent cigarette odors). Upon my immediate complaint, the owner explicitly promised a full refund in writing, and I checked out on the same day. However, the refund process via Expedia has been unnecessarily complicated. While the natural scenery in Dali is beautiful, the management here was a significant letdown.“

„Overall was good.“

„The condition of this property is very poor. The rooms were dirty. It was said to be non-smoking, but there were people smoking inside the building due to health issues. I cannot be around cigarette smoke. There were animals inside the building and the property was not what was on the photos do not stay here.“