Hotels mit Pool in West Tanfield suchen

„6 people stayed in our group. Disappointing that we were charged £25 per couple for early check-in. Even as it was only 30 minutes before normal check in. Reception was not up to speed with our bookings as we had pre-paid for everything but when we checked out they got mixed up and printed bill for full amount. Until we very politely informed them. Also whilst good range of breakfast delights very slow service“

„Lovely to have pool facilities. Great food and able to eat outside on hot evenings“

„Lovely stay friendly staff excellent food and amenities“

„We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very ...

„Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel ...

„Da wir sehr wenig Englisch sprechen,waren wir auf die Mithilfe des Pesonal angewiesen. Alle haben sofort langsam gesprochen und haben sich mühe gegeben uns alles zu erklären. Leider sprach keiner Deutsch. Wir waren mit unserem 6 jährigen Enkel dort, wenn ich es nicht verstanden habe konnte er helfen (er spricht Englisch)“

„Es war alles zu unserer Zufriedenheit “