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„Clean room friendly staff“

„10/10“

„Its a pass“

„I enjoyed the rooftop bar and the service by Alexe; he was very hospitable. The rooms are very clean, and the staff is very helpful. This is our second visit to this Hotel.“

„Due to the poor condition of the hotel room, I had to leave the hotel a day early. The hotel was supposed to refund me the amount for the unused night. However, two months have passed, and I have not received any response. This version is clearer and more concise.“

„Staff“

„Very nice hotel with updated rooms, centrally located and friendly staff.“

„We visit Lucerna constantly over the summer to enjoy the pool and their amazing brunch. The rooms are so spacious and comfortable. Staff is simply fantastic, my room attendant Claudia is always so pleasant and helpful. The staff at front desk and bartenders give great service. The hotel is always clean and smells wonderful. I always have a relaxing stay! I never want to leave. I highly recommend Lucerna for a nice getaway!“

„I was impressed on how nice and helpful the staff was. The breakfast in the morning was quite a treat. Highly recommend“

„Hotel Cesar’s mit gutem restaurant und Erfinder des Cesar’s Salad. Direct in Zentrum von Tijuana. Parken war um die Ecke, bewacht und inklusive. Zimmer etwas klein aber sauber “

„Nice people, very friendly, lots of local food nearby“

„El personal fue muy amable y atento en todo momento. Instalaciones muy limpias y modernas. La decoración con un toque de tijuana me encanto. La vista de mi habitación estaba perfecta y la ubicación esta muy céntrica si estas pensando en visitar Tijuana. Lo recomiendo totalmente.“

„The A/C in the room was not working. Had to call maintenance in the middle of the night to get it to work. They just bypassed the thermostat and really cold air was blowing the entire night. Really disappointed because it was really hot throughout the hotel. The brunch buffet was really good. A bit pricey but it's worth it. Staff were friendly“

„Habitación limpia“