Hotels Vrata

"Our overall experience did not meet the expectations we have for a five-star hotel. There were several areas where the service and organization fell short. The service, in particular, appeared inexperienced and unprofessional at times. For example, during breakfast, we ordered coffee and orange juice and briefly left the table to get food. When we returned, our table had already been cleared and reassigned to other guests, which was both surprising and inconvenient. The wellness facilities itself are nice, but, as they are open to non-hotel guests too, the area felt overcrowded and lacked the relaxing atmosphere one would expect. Additionally, the relaxation area offers only around eight loungers, which is clearly insufficient for the number of visitors. We also experienced excessive waiting times in multiple areas. The check-in process alone took approximately 1.5 hours, and there were similar delays at reception and in the restaurant. This suggests that the staff may currently be under significant pressure or that the hotel is understaffed. Overall, the experience aligns more with a 3–4 star standard rather than a five-star property."

"There are many ants on the table beside the bed."

"Es war alles super "

"Tolles Hotel an sehr guter Lage, sehr freundliches und jederzeit hilfsbereites Personal, angenehme und saubere Zimmer."

"Das Glamping Haus war absolut perfekt! Der Pool sauber und wurde gereinigt - ein bisschen kühler dürfte er noch sein. ;-) Lage super, sehr sauber und ruhige Gegend. Wir kommen gerne wieder."

"The view of the water is indeed lovely, although the first thing that crosses your sight is a large parking lot directly in front of the hotel. Rooms are functional, but for rates starting at over €200 per night even in middle of September (so not high season), the furnishings fall short. Stains on fabrics and chipped paint on furniture give the impression of wear and tear rather than the level of quality one would reasonably expect at this price point. On a positive note, the spa facilities are excellent – modern, clean and truly relaxing. Dining experience was a disappointment: Reservations are not accepted at all – even if you intend to book a multi-course menu with wine pairing. Considering the room rates, this policy felt particularly surprising. The few outdoor tables are positioned right by the parking lot, still you have a view over the sea. In the evening the restaurant suffers from very bright, unflattering lighting inside. One would expect more refinement and attention to detail than what is ultimately delivered. So overall, while the hotel does have its strengths, the experience definitely doesn’t align with the price tag. "

"Abgeranzt, direkt an der Durchgangsstraße, unsauber, auch für eine Zwischenübernachtung nicht zu empfehlen "

"Wunderschöne kleine Villa unter Eichenbäumen. Alles da was man braucht, sehr sauber. Super Rezeption Mitarbeiter äußerst zuvorkommend. Würden jederzeit wieder dort Urlaub machen. Konoba Njivice sehr zu empfehlen, wenn man mal Essen gehen möchte "