There was an infestation of flies in my room but the staff sorted it quickly. After my first night I woke up with thousands of tiny flies all over my bed, myself, my clothes, all of my things, the floor, etc. I told the front desk and they promptly changed my room for me which was great.
The hotel has the most incredible view of the limestone mountains, which was so lovely to enjoy during my stay. I had wanted to use the pool, especially considering the lovely view, however the water was very murky and it didn’t seem clean enough to swim in.
The listing stated soundproofed rooms but there is constant loud noise from motorboats on the river all day, and the room above walking around was so loud that it shook the walls in my room and disrupted my sleep. The hotel staff did try to tell the room above to be quiet but they continued to walk around heavy footed - not their fault the room wasn’t soundproofed as described I suppose. The corridor was also very loud and echoey.
The same day the room above checked in, a dirty drip of water started to continuously drip in the bathroom so you were dripped on as you used the toilet. I decided not to tell the staff about this as I didn’t want to move rooms for the second time during my short stay.
This hotel is nice enough for a couple of nights and definitely benefits greatly from the amazing view, the staff were very kind and did their best to be helpful, but as there were too many issues, I would not not stay here again.
