4/10 – Schlecht
Todd R.
7. Mai 2025
Verbesserungswürdig: Sauberkeit
Nice, but.
We booked this home to stay at during our son’s wedding. Nice property, nice home. We checked in and used the two queen sized rooms leaving the master for our daughter and her 5-yr old son. On the third day, it was discovered (because it was covered up). That there was a water leak under an area rug that had been placed to hide the leak with puppy training pads placed to conceal the problem. On top of that, the bathrooms both had a form of black mold in them. One on the room, the other on the shower curtain. The leak was discovered when our daughter in law came for a visit and sat down to changer her 2-month old son. Judging from one of the pads the leak had been there for a while. When we contacted the owner he said it had just been discovered and was covered up to not inconvenience us. He only gave us the option to vacate and refund us for the remaining time. With 3-groups, where were we supposed to go?My wife and I both have compromised immune systems, and my wife has leukemia,not to mention the kids being there. No notifications/warning. When I called VRBO they said you have 24-hrs after check in to file a complaint. The problem was hidden and not disclosed by the owner. By the time we checked out 1/3 of room was soaked. I can only guess what the leak was. One pad was brownish in color. Live and learn. Trust?
Todd R.
Aufenthalt von 4 Nächten im April 2025