2/10
STEER CLEAR. Booked for 2 adults, 2 kids and room was meant to have a bed for the parents and TWIN singles. It only had a Queen, and a normal Single. Called reception expecting we would be moved to a more appropriate room. They claimed we couldn’t have booked for 4 people as their rooms are only suitable for 3 people. They said all of their rooms are the same. They tried to blame me as I “would have seen on Expedia that the room had a sofa bed”. Ummm no. We booked 2A 2C! We should have two single (ie. twin beds)! I refused to put any of my family in the pullout sofa which was covered in dust. Room was disgusting! Mould in shower. Spiderwebs on walls and ceilings with spiders. Webs all over windows. Cockroach poo in toaster cupboard. No coffee or sugar! Only teabags and salt and paper. Pool also had no water and has been out of action since COVID! It’s 2025. I had even paid an extra $73 for an extra person! I am now negotiating with Expedia about this. Ruined our weekend away for our son’s birthday and I didn’t get any sleep as I was squashed in a Queen with a 10 and 12 year old! See the pictures. It’s also called Tabourie Lake Motor Inn, NOT Tabourie Lake Motel. The staff aren’t in the office either and have a huge ugly pile of linen on trolleys waiting to be laundered. Such a run down place.
Vanessa
Aufenthalt von 1 Nacht im April 2025