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"Service war gut. Appartement (Möbel) etwas abgenutzt"

"I stayed here before on my own and wanted to do it again with the whole family but this second experience was awful. We paid a lot for a so-called 'luxurious executive suite' that didn't turn out to have any luxury apart from spacious rooms. General cleanliness of rooms and floors was an issue. But ..."

"The entire staff, front desk, Vida, security guard Salume. They were outstanding and courteous. The pharmacy staff, the small deli, everyone was very warm. I had sprained my rigjt ankle before arriving to Ghana. They ensured that I was ok. The night crew called an uber for me to go to the airport ..."