Hotels Tshalunang

„Service and staff“

„Most staff are teenager and young adult sillyhearts. They have no initiative. This property does not provide tour guides nor get you connected with one. Constant bathroom leaks and backfiring showerhead during my stay. Water flying all over the bathroom at any time! The take hours to reply by Whatsapp or room phone. You will not get your food for at least an hour. Literally caught staff hanging up the staff phone and dancing for social media. There's nothing around this property. Would be better ...

„I am from the US. This is my first time here. Excellent customer service. Especially the welcoming culture is very friendly. Made me feel very welcome. Every welcoming staff I encountered was well trained. Well trained staff.“

„All staff members were extremely helpful and friendly. “

„Value for money is great, staff are helpful during stay and before for coordinating driver/guide. The setting in the forest is much nicer than staying in town. The only thing I felt was a let down were the pillow, too tall and hard so had to sleep without.“

„Excellent stay in Bhutan- the staff is super friendly and helpful. Rooms are clean. Breakfast was good, they also provide breakfast to go for the early hike to tigernest (starting point is 10 min drive from hotel). What I liked at this place is that they have a restaurant, a coffee shop and a small supermarket at this place. Also traditional hot stone bath is nearby and they offer a driver. It’s a bit away from Paro downtown but an excellent place to stay in Bhutan. Would highly recommend. “

„In one word: amazing!. We booked two nights at Ozen Resort in October. I was a bit anxious when driving there because the accommodation is fairly new and there were limited info online and was not really sure what to expect. I could not have been more positively surprised. The resort is in an incredible location 20 mins from Paro (great paved road to get there), with sweeping views of the mountains and super quiet. There are 12 villas, we were upgraded to a 3 floors one which was insanely large, ...

„Good comfortable place with large size rooms. The property is located in the midst of very beautiful natural surroundings.“

„Wonderful seevice by the staff, location is superb and is at a walkable distance to all the major landmarks at Thimphu. Highly recommended. “

„Clean Room and amazing staff“