Hotels Tornado

„Breakfast only till 9am ….. No water, we wanted to buy a bottle of water this wasn‘t possible!!!“

„Unfreundlicher Service, Zimmer zugestaubt, Extrakosten für Flussseite,die andere Seite liegt 5m vom Highway entfernt.“

„alles super, es gab nichts zu meckern. Hatten ein Zimmer mit Blick auf den Fluss. “

„great service“

„Breakfast was very good, the gentleman serving food was nice, employees were great especially Kpatrick. Except we still haven't received our deposit back yet.“

„Room was mostly clean, the chair was damaged from animal scratches but it was okey. If you're traveling with pets i would recommend the motel. The area was safe, people were friendly. “

„Sauber und ordentlich geführtes HIE Hotel. Schöner Indoor-Pool. Wer in Charleston, Kanawha, Virginia ein Hotel benötigt ist mit diesem gut unterwegs!“

„Sehr gut “

„.“

„Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated “

„Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were ...

„All staff were very nice and accommodating. However the facilities are tired and need refreshing. It is conveniently located with easy walking distance to most places.“

„Tara ( front desk) and Rebecca ( in charge of breakfast and the room in which it’s served) were the most outstanding, efficient, kind workers I ever encountered in a hotel. I was welcomed with a cold drink and snack and a smile after a long trip. Rebecca prepared the best free breakfast any hotel has ever offered. She was always in motion, keeping the dishes filled and the room spotless. I was a bit disappointed that after 3 days ( left on the fourth), there was no maid service.This despite a ...

„I think it was circumstantial, but there was a group in the hotel that made my stay very unpleasant. Shared spaces were dominated by this group and they were generally rude. I was enroute to another city and have always enjoyed stopping in Charleston and staying at this hotel. However, this time was simply awful. I wasn't able to take advantage of the amenities, especially breakfast, so I just left as soon as I got up the next morning. Room was fine, clean, but my experience other than that ...

„Room was clean, bathroom was tidy and bed was comfy.“