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„I“

„Die Zimmer sind Groß und sauber hat uns gut gefallen“

„The air did not work in our room. We let them know and they switched us to the room next door. We went in and the air unit would not even come on. They switched us again to another room on the same floor and the same thing happened again. All of this going on after 11:00pm to a family of 4. After being switched to a 4th room on a different level, the air worked but the room had a weird smell. They were very happy to switch rooms and try to help us but it was pretty frustrating.“

„Due to the July 4th holiday, cleaning staff were not working, therefore our room was not cleaned during our 3 night stay. We had to request towels and were told there were no more wash rags. However, the hotel was very nice and we had no other inconveniences.“

„Everything was clean“

„Well equipped gym and clean pool area. Room was also well equipped and clean. Thanks for a great stay! “

„Trotz bestätigter Reservierung gab es für mich kein Zimmer. Ich bin im Nachbar-Hotel untergebracht worden. Kulante finanzielle Regelung.“

„Good for families for sure staff was a vibe“

„Staff was amazing, they had complimentary breakfast and dinners, as well as 3 drinks per adult per day. Great stay!“

„Staff members were kind and accommodating. Hotel was clean. Breakfast was good“

„Horrible experience. Check in started at 3 and I arrived at 8. I was told my room was not ready and wouldn’t be for a couple more hours due to staffing shortage. The manager only offered to cancel my reservation or call me when a room was ready. My disabled veteran husband started having mental issues so they got us a room quicker. Then our room had no towels. I saw a teenage housekeeper in hall who gave us towels and found out her mom was assistant manager who asked her to come in and help out. ...

„Very new hotel with great modern design, unfortunately, for such prize category room cleaning, waste removal, fresh towels only every three days. Also quite some hazzle with final payment, they were not aware that both rooms had already been paid in advance via internet platform. Great location, if you want to stay in the Mason area, including Paramount Kings Island, Tennis or working at the P&G business center.“

„This property was very clean. The beds were comfortable. I didn’t use any of the amenities. So I can’t really comment on those. However I could see the pool. And it was very clean looking as well. I was there just to sleep. Because I went to Kings Island and Strickers Grove. My only improvement that I could wish for would have been concerning breakfast. 2 days in a row shredded chicken was offered. In 2 different flavors. One flavor each day. This was to make breakfast burritos. With several ...