2/10 – Ungenügend
Harvey
Mit der Familie gereist
1. Dez. 2025
Verbesserungswürdig: Sauberkeit
Well. I checked in my room last night. Got my key. Then left to go see family. I returned to the property at around 7am. I figured I would get a few hours of sleep before I head to the airport. When I got in my room, there were open beer cans on the dresser a bottle of water and a pot. Looks like there’s some kind of pasta in it that was BEYOND molded. I took a pic of everything. They proceeded to say that it was a workers room and they shouldn’t have gave me it. Although when I checked in the lady called a fellow employee to ask what room was available. In which they gave me the room in question “209”. After I seen the room, I went down to the desk to let the attendant know my concerns. By then it was 7:15-7:20. There is already two ladies at the desk wandering where’s breakfast they paid for. There is a sign on the counter that the desk is unattended overnight and a worker will be present at 6:30. Mind you it’s 7:15-7:20. I called the number on the paper and she answered and asked how can I help you and I said yes I’m at the desk and I need help. She says “why, are you checking out or something?” I said no. There is a problem with my room. There’s trash and molded food in a pot. She says “oh I know what room that is now that you mention a pot” okay so the employees know about this but just leave it like this? I’m glad I missed most the evening visiting family or this message would of went differently. I vow to never stay at a days on again.
Harvey
Aufenthalt von 1 Nacht im November 2025