Citrus Hotels, The Plains

"We stayed at the Palace, one of the best hotels we ever stayed at. Only one comment to people who are sensitive to noise: you can partly hear the noise from the street. Didn’t bother us."

"All a bit wannabe fancy. Artificial Smells in some areas overwhelming. Staff great and unfortunately also too much at times. They say they want to be the Beverly Hills of Mumbai :-) (their own words) but class comes from understatement not overwhelm. All in all good hotel that wants too much. Smells are just too much! "

"Das Personal war wie immer in Indien hilfsbereit und sehr fleißig. Die Zimmer waren sehr sauber und schön eingerichtet. Besonders schön ist der Pool auf dem Dach wo das Baden am Abend besonders Spaß macht wegen der Aussicht."

"2 Check-out counters for that size hotel is not appropriate. No solution for change if you want to pay cash and they don't have any change. Untrained staff in restaurant. Too many sub par points for a 5 star."

"Sehr sauber. Sehr zuvorkommend. Mein Termin hat sich verschoben und ich musste 1,5h länger im Hotel warten. Mir wurde sofort geholfen und das Zimmer bzw. der Checkout auf um 2h verlängert"

"Gutes Hotel nähe am Flughafen. Unterkunft zu bezahlbaren Preisen, Restaurant und Bar leider sehr teuer. Leider auch keine Verfügung Alternativen in der Nähe. "

"Excellent Hotel with first class service overall. It was a very pleasant and memorable stay."

"It's an iconic property with well maintained facilities at a really good location. But what makes that place special, is the the service you get from the people there. Especially the team at Mexican room. Every single one of them are eager to do something for you. Have to especially mention Shubham, he would go out of his way to help us out. Trident, you got a great team there. Until next time! "

"Very friendly staff. The room service was excellent. Breakfast selection was great. Overall, great value for money. "