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„Das Hotel an sich liegt sehr gut und auch der garten sowie der pool sieht super aus... leider ist dieses Hotel momentan eine baustelle... auch unser zimmer war sehr runtergekommen und hat komisch gerochen...die toilettenspülung war auch defekt... schade...“

„Great place to stay. Safe and secure. Lovely lake to walk around and observe wildlife. Large well appointed rooms with well appointed bathrooms. Friendly staff. Personalised service. My go to hotel when I travel to RSA.“

„On 8 August 2023 at 13:21, I called Acre of Africa Guest House to open the gate. They answered and said they will open the gate. In South Africa, too many people have hijacked at gates so I left rather than wait for them to respond. They finally called me back 17 minutes later. - but by then it was too late. Waiting for them to open the gate at night could have resulted in my kidnapping and murder - it's a scary thought. Now they're telling me they won't refund my money because I didn't wait at ...

„Me and my partner both enjoyed our stay in our room and the pool area is excellent.“

„was disappointed that we booked a non-smoking room and received a smoking one - struggled to sleep as the smell was lingering . apart from this it was a fine stay.“

„i was not accepted as the HOTELS >COM did not give. Confirmation of my stay and it costed me my air time wich was not professional to finally after 1 hour i managed to confirmation at the hotel.“

„The photo and naming of "spa" was deceitful. The building in the photo is there and is beautiful, but my room was not in that building it was in the building next door. There was nobody there during arrival. I was let in by the owner's husband who happened to be passing by. When I decided that I could not stay in the room and needed to leave there was nobody in reception and also nobody answered my calls. Since I was not issued a remote control to open the gate, I had to go to another room ...

„Super netter Hotelmanager, mit vielen Tipps für eine Tour zum Krüger Nationalpark. Sehr gutes Frühstück!!“

„Relativ preiswerte und nette Unterkunft mit großem Garten und privatem Flair. Gut zu erreichen mit Parkplätzen im Hof mit gesichertem Tor.“

„Hier ist ein klar formulierter Beschwerdebrief, basierend auf deinen Angaben. Du kannst ihn direkt so verwenden oder noch anpassen: --- Betreff: Beschwerde über unzumutbare Situation bei Hotelankunft/ Reiseplan nr.: 73318063596286 Sehr geehrte Damen und Herren, hiermit möchte ich meine Beschwerde über die äußerst unzufriedenstellende Situation bei unserer Ankunft in Ihrem Hotel vorbringen. Wir sind sehr spät in der Nacht angekommen und waren nach einem langen Reisetag – wir waren bereits ...

„When we arrived at the hotel we were told that they had not received payment from hotels.com. We could only check-in after paying again. Since we were tired after a long journey we paid for the room again. Now we a struggling to get a refund. The room was great. A bit noisy because it was next to a busy road with heavy trucks passing late at night. Staff are very friendly and helpful. “

„This place is owned and maintained by a lovely couple. Both are very polite and courteous, so willing to assist and guide. The grounds contain walking garden area, and a stunning swimming pool“

„Hotel cerca de aeropuerto. Wl precio esta bien pero cobran demasiaso por el desayuno y la cena. El personal es agradable pero las habitaciones son mas de un tres eatrellas que un cuatro. La cama se hunde y la dicha eata bien pero se le acaba ela gua caliente. Tuvimos problemas con la reaerva que hotels.com soluciono“