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„I think my only comment is the bartender could be friendlier . She acted inconvenienced everytime we ordered a drink. It was NYE and there was only one bartender and the place was packed all night, feel like it could have been staffed better for a night like NYE. “

„Clean hotel from top to bottom, friendly staff, and great food! “

„Nach 22 Uhr plötzlich großer Lärm von irgendwelcher Musik im Zimmer. An Schlaf nicht zu denken “

„Room was slightly dirty with some food of the ground but the front desk was very nice “

„Room was clean and spacious. Liked the free parking and breakfast options. “

„Gute und saubere Unterkunft. Das Personal ist sehr hilfsbereit und freundlich, war in unserem Fall sehr bemüht eine Waschmaschine ans Laufen zu bekommen. Apropos: erwähnenswert, dass man umsonst waschen und trocknen kann! Lediglich schade, dass man 20$ extra für das Parken zahlen muss.“

„Clean, good service“

„Hotel was clean and staff friendly.“

„Simple and fast check in. Very clean“

„Our stay in downtown Des Moines was for an entire week. This Kasa rental worked very well for us. It was nice having the extra things like kitchen, laundry, living room, game room, etc. that you don't get staying in a hotel. Our room was located in a noisy spot. We heard the garage doors open and close often. We were also awakened by the garage pickup. Still, it was a good value and great location for us.“

„Spotless rooms, keurig coffee maker, part of the Des Moines skywalk system, easy and short walk to all attractions and parking ramp. We had an event at the Casey’s Event Center and all indoor walkway to event center about 10 minute walk. “

„The staff at the front desk were very pleasant and efficient during check-in. The room is well equipped and clean. This has become my go-to spot when visiting Des Moines. Very few other hotels within the downtown area offer free parking. The breakfast buffet is nice. I'll keep staying here when I return.“

„Wegen der Coronakrise war der Zimmerservice eingestellt worden. D.h. das Zimmer wurde nicht mehr vom Service betreten und musste von mir selbst durchgeführt werden. Das wurde aber auch von anderen renomierten Hotels so exestiert.“

„Clean and great staff“

„The staff was extremely helpful, courteous and kind. We slept well and it was a very convenient location. We had our little dog and he got along just great. We had some breakfast and it was really good!“

„Staff very friendly at check in and helpful with parking issue. “

„Room was great. Service was friendly. Family friendly atmosphere. Great location to fun things to do in down town, we had a great stay! We will be back“

„Clean room“

„The staff, the room,& just the whole experience was great. I’d recommend staying here“

„Very clean and friendly staff“