Hotels Su-ao

„非常失望，，因冷氣故障3-4小時換3間房、讓人苦不堪言。 晚上 7 點多入住 3 樓，空調面板顯示26度、一小時後只降 1 度，房間非常悶熱。跟向櫃檯反應後、無法改善，被換到 10 樓。沒想到情況更糟，進房空調面板顯示高達28 度，1個多小時後仍是26 度悶熱高溫。此時飯店才告知可能是「頂樓加邊間」，冷房本來就慢。那為什麼還安排我們換那間房！ 折騰到晚上 10 點多，房間溫度依舊很熱，上廁所等於進烤箱，飯店決定再次做當晚第二次換房。此時已經浪費了 3 個多小時，精神與身體早已累到崩潰，最後只能在無助中妥協。當晚房間26度依然悶熱，經過9-10小時，早上一開燈看空調面板顯示室溫25度。 我們一共只有2人、還特別訂豪華4人兩大床含早餐大房間，就是希望可以好好放鬆休息，結果把時間與體力，全耗費在飯店不斷的換房過程中。一間飯店無論幾星，如果連基本的冷氣都無法正常運作，說不過去吧！從入住後晚上3-4小時都在開箱、打包、再開箱打包….心情、睡眠、行程都被嚴重影響。 身為知名連鎖飯店，才8年的飯店；很糟的硬體維護與處理應變能力，實在令人失望。“

„We loved staying here. Chris and Vivi were really friendly and welcoming, giving us excellent suggestions for places to visit and eat on our trip. Their English was perfect. The traditional Taiwanese homemade breakfast was as delicious as it looks. They also serve a variety of nice teas and coffees. You can chill out in the common area - there are games, comfortable seating and free soft drinks. The room was very spacious with a great view over the rice fields outside which were beautiful in ...

„Lin is a very friendly front office worker (owner), who speaks excellent English and gave a detailed welcome tour of the cold spring. Lin also provides extra towels and a pillow as requested. The hotel floors are brand new and rooms have good AC. The cold spring bath was clean and we really enjoyed it. Amazing value too!“

„非常棒，老闆非常熱情，房間質素很高“

„This hotel manager was really nice and helpful, she was always nice and professional. I would stay here again if I am in the area. All of the Staff was wonderful and friendly.“

„整潔！舒適！“

„hot spring very good “

„早餐很精緻，很好吃；老闆娘很親切、態度和善。每間房間好像都有特別的主題，我的是英式的，同行的友人說看起來像公主睡的房間，房間採光很好，有一個小陽台可以出去活動一下（外面好像有椅子），唯一可惜的是房間的桌子比較小。衛浴的部分很乾淨，也有提供毛巾跟浴巾。“

„親切熱心，環境良好，早餐非常豐盛！“

„都很滿意“

„早餐好吃，闆娘親切“

„各方面都非常棒“

„房間大，日常用品都有，前台也不錯，我們愛動物，貓咪超可愛❤️❤️❤️“