Hotels Su-ao

„We loved staying here. Chris and Vivi were really friendly and welcoming, giving us excellent suggestions for places to visit and eat on our trip. Their English was perfect. The traditional Taiwanese homemade breakfast was as delicious as it looks. They also serve a variety of nice teas and coffees. You can chill out in the common area - there are games, comfortable seating and free soft drinks. The room was very spacious with a great view over the rice fields outside which were beautiful in ...

„hot spring very good “

„非常棒“

„非常棒，老闆非常熱情，房間質素很高“

„Lin is a very friendly front office worker (owner), who speaks excellent English and gave a detailed welcome tour of the cold spring. Lin also provides extra towels and a pillow as requested. The hotel floors are brand new and rooms have good AC. The cold spring bath was clean and we really enjoyed it. Amazing value too!“

„老闆娘夫婦很親切，房間超級乾淨。小孩上下舖溜滑梯的邊角都很平滑，不怕小孩撞到受傷，隔音很好！早餐清粥小菜豐盛，過了非常舒適的兩天，小孩已經預訂下次來宜蘭美味還要住～“

„都很滿意“

„pas de connexion internet,la chambre était sale,les serviettes étaient sales,hotel très bruyant,il y avait une fuite d'eau dans la salle de bain,ça sentait la cigarette et le renfermé dans la chambre je n'ai pas eu de chance j'ai eu la pire chambre de l'hotel“

„親切熱心，環境良好，早餐非常豐盛！“

„非常失望，，因冷氣故障3-4小時換3間房、讓人苦不堪言。 晚上 7 點多入住 3 樓，空調面板顯示26度、一小時後只降 1 度，房間非常悶熱。跟向櫃檯反應後、無法改善，被換到 10 樓。沒想到情況更糟，進房空調面板顯示高達28 度，1個多小時後仍是26 度悶熱高溫。此時飯店才告知可能是「頂樓加邊間」，冷房本來就慢。那為什麼還安排我們換那間房！ 折騰到晚上 10 點多，房間溫度依舊很熱，上廁所等於進烤箱，飯店決定再次做當晚第二次換房。此時已經浪費了 3 個多小時，精神與身體早已累到崩潰，最後只能在無助中妥協。當晚房間26度依然悶熱，經過9-10小時，早上一開燈看空調面板顯示室溫25度。 我們一共只有2人、還特別訂豪華4人兩大床含早餐大房間，就是希望可以好好放鬆休息，結果把時間與體力，全耗費在飯店不斷的換房過程中。一間飯店無論幾星，如果連基本的冷氣都無法正常運作，說不過去吧！從入住後晚上3-4小時都在開箱、打包、再開箱打包….心情、睡眠、行程都被嚴重影響。 身為知名連鎖飯店，才8年的飯店；很糟的硬體維護與處理應變能力，實在令人失望。“

„房間與員工非常棒“

„객실, 주인, 아침조식 모두 완벽했어요“

„整體體驗都很棒“

„各方面都非常棒“