2/10 – Ungenügend
Martin
Mit dem Partner gereist
15. Juni 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
If I could give 0 stars I would. Do not stay here. It makes Fawlty Towers look like a 5-star. Seriously, please find somewhere else to stay. We had booked for 2 nights but left after 1. We were unable to get a refund from the hotel for the second night. In fact the hotel somehow managed to charge my credit card for the 2 nights even though I had in fact paid for the booking through Expedia a week earlier!! It took days to get Expedia to intervene and get my money refunded by the hotel for the overcharge. The double room we were allocated was very small and the bed was pushed up against the wall so one of us had to climb over the other to get out of bed! The bedding was rough and very creased. The towels were old, washed out and rough. The toilet cistern was not fixed to the wall securely. The decoration was dated and terrible.
We had specifically chosen a hotel with a restaurant so that we could have dinner and breakfast but on check-in were told that the restaurant had been closed for a couple of weeks. They had not updated their website or their entry on Expedia or other booking sites which was very misleading. The EV charging points were not working despite the hotel manager insisting they were. We were forced to find alternative charging points. This hotel is giving the village a bad name which is tragic as the village and other business owners are very nice. A big shout out to the staff at Deli in the Square who were lovely and we thoroughly enjoyed our breakfast there.
Martin
Aufenthalt von 2 Nächten im Juni 2025