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„The hotel is beautiful , great amenities , food is good too. Some of the staff that help with the tables are very rude. You can order and wait very long and making faces when you ask for something. They also makes us moved tables so they can accommodate a bigger group all this while already waiting for the food we have order. And having enough space in other areas of the dinner area to do so. Is hard when you have a nice place and very angry and unhappy people making the paying guests very ...

„Primero excelente piscina y zona de playa, aunque sin servicio de bar aunque quisiera pagar sin problema. El aire acondicionado más que excelente, pero inmediatamente entramos a la habitación lo primero fue ver una cucaracha gigante en el baño; salió del baño para meterse debajo de la cama, muy poco espacio en la habitación para dos camas, preferiblemente sería una sola cama queen, pero dos camas es poco espacio.“

„Lastimosamente no recibi la habitación por la que reserve y por la hora en que llegue n“

„One of the best places to visit in the world. Oceanfront, very beautiful and peaceful, to visit in couple or family.Great cuisine. Extraordinary breakfast. Staff is very friendly and helpful. Plan to visit once a year to recharge bateries and relax.“

„Excelente estadía, la habitación y el baño eran amplios, la cama y almohadas súper cómodas, el hotel está muy bien cuidado. Algo que me gustó es que tienen servicio de restaurante y parqueadero. Aunque no está cerca de la playa fue una excelente opción. Hotel muy bonito, cómodo y tranquilo.“

„Me gustó la limpieza, la atención del personal, las instalaciones adentro porque por fuera realmente es muy feo pero el hotel es bello pequeño pero acogedor me encantó y la amabilidad de sus empleados gracias volvería“

„Todo muy bien“

„Staff great, near beach, breakfast good. No hot water in shower“

„Everyone was nice, friendly, and courteous.“

„Expedia listed the wrong address on their website, is supposed to be a beachfront but the property is in downtown Covenas, surrounded by bars, pubs, restaurant, about 3 blocks from the beach. I checked out the next morning because I arrived at night, I wanted to be in a beachfront hotel. Expedia is refusing to refund my money, their customer service reps are a waist of time, I spoke 4 times with them, the last time they told me a supervisor is going to call me… Big lie, nobody called me; they ...

„The hotel is very nice and well located in the El Frances beach but not too far away from Tolu. Everything was impecable and the food was great. Sandy, Yulieth and Paula went above and beyond to make sure we had the best experience ever. Kudos to all of them! I will always keep them in my heart.“

„The property is old and poorly maintained, and the price per room is excessively expensive for what it offers. They charged me additional taxes even though I shouldn't have to pay VAT because I'm not a resident. I'm very disappointed.“