2/10 – Ungenügend
Morgan R.
29. Apr. 2025
Verbesserungswürdig: Sauberkeit
Terrible Experience at Sandy Shores
When we arrived we tried to contact the manager at the office. The door was locked so we called the number. A lady answered and told us she wasn’t able to help us bc she was “out and about” but we could just park wherever and go to our condo. The elevator wasn’t working so we had to take the stairs. When we got to our condo we noticed a sign on the door informing us we would not have access to walk in or out of the rented condo for 2 full days of our stay due to the walkway floors being repainted. When I tried to clarify this with management I was told the company I booked through or the owner should have informed us bc the repairs had been scheduled for over a month. We weren’t informed until we checked in. Once inside the condo we noticed the floors were covered in sand, the baseboards were missing and the drywall was being repaired throughout the condo.Many pieces of furniture including the living room ottoman, one of the patio chairs and the dresser drawers were broken. The pillows were stained with brown or yellow stains and one of the pillows had blood stains on it. The building was being power washed throughout our entire stay. The machine was extremely loud and disruptive when trying to sleep. On April 28-29 the walkways were taped off and we were not allowed to come or go from the condo between the hours of 9 am and 3 pm. The staff were rude and not at all helpful. We paid for 5 days but were really only allowed to use the condo for 3. Don’t stay here!
Morgan R.
Aufenthalt von 4 Nächten im April 2025