Upon arrival, with check in at 3pm and no welcome from owner, I messaged at 2pm for access info. Nothing. So I continued to wait. After 7pm (5 hrs later), I went to the address sent from VRBO. I called my assistant to see if she heard anything. Nothing. So I checked my email again, then app inbox and text…nothing. I go to the door to see a Ring doorbell. Eventually, no other option but to ring it. Heard a dog barking and a man yell that seemed to come from inside the home, then nothing. Odd? I rang the doorbell again. Nothing. Checked my inbox, VRBO app, and text again. Nothing. Rang doorbell several more times and nothing. No response or communication from doorbell, etc. Began getting frustrated. Then a message on the app with door code…it didn’t work. Then a different code via messages. Obviously they were watching me but wont speak. Entered second code and door opened. Still seeming that someone was inside. Called and kept my asst on the phone while yelling “hello” several times. She started recording the call. So many doors! Did they guy leave? Walk to one door with knob to lock on my side of the door. I opened to see a sketchy stairwell turning down into an unfinished basement. Not going down there! Go upstairs; find an another odd door with broken lock. Open to see a staircase into an attic. Felt someone was in the house. Left & got a hotel. Owner would not communicate, used sarcasm and no refund. Not even the clean fee unless no review left. Cant post pics or I would!