Hilton Hotels, Southern Arizona

„Ich habe das Hotel mit meiner Kreditkarte für meine Frau und zwei Kinder übers Internet bezahlt. Das Checkin hat funktioniert, aber dann wollte meine Frau etwas in Bar bezahlen: Das Hotel ist cash Free! Das ist ja unglaublich, die Waren nicht bereit irgendwie eine Ausnahme zu machen “

„The lady at the front desk saved us from a very unpleasant situation. One of the main factors in choosing this hotel was that we wanted a hotel with breakfast included; therefore, we searched only for hotels with breakfast. Whereas this hotel OFFERED breakfast, it was not INCLUDED. Once we discovered this error upon going to breakfast, she stepped in and offered a discount which we gladly accepted. This woman was fantastic from check in to check out. Sometimes it is the staff that makes the ...