Hotels Sonneninsel

„Es war alles perfekt - ganz tolles Team - vielen Dank für den liebevollen Aufenthalt in Ihrem wunderschönen Hotel.“

„Hôtel exceptionnel comme j’ai rarement visité. La propreté exemplaire le personnel courtois,un design d’une élégance à couper le souffle.10/10 “

„Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China“

„酒店服务不错，就是周边环境不太好“

„房間整體還不錯，設施設備都很新，以設備來說算是相當完善。 房間網路也還不錯，有自動窗簾和升降桌，衛浴設備也都還不錯。 旁邊就有商店，晚上有大排檔，整體來說位置也還不錯。 但服務人員處理事件的能力有待加強，住的是近吸煙樓層，連三天聞到煙味，且實際看到人在抽煙，向前台反應之後前台表示也只能勸阻，那不確定為什麼要叫做進吸煙樓層？ 一直到最後一天飯店才提問說要不要換房間，但是都最後一天也聞到煙味人也不見了，實在也沒有這個必要性，只能說對於處理事情的能力經驗不足，且應該制定既然是禁吸煙樓層，就應該好好處理事情，而不是只能勸阻，這樣嚴重影響當初選擇禁煙樓層的其他客戶的住宿品質。“

„Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled.“

„Lovely staff, great comfort, worth the money for sure. The only downside is the slightly remote location. However, the location enables a view on to sun island, where the ice sculptures are located.“

„超棒！早餐豐富、位置便利、服務人員很暖心♡“

„I liked especially the guy who takes care of the swimming pool and the hairdresser. Both men were extremely friendly and helpful.“

„Netter Empfang, freundliche und sehr hilfsbereite ( z.B.Consierge Hr.Joseph) Mitarbeiter. Ein Topmanager Hr. Georg v. Osten immer mit gutem Rat und Tat zur Stelle. Wir haben uns hier wohlgefühlt!“

„staff a men was not nice,not friendly, no smile and bed service when I check in, “

„Sehr gut“

„Airport pickup was convenient and communication was fine. Location was close to the airport and a decent stay before or after catching a flight. Like a little motel locally run.“

„The hotel is showing it’s age. The carpet is old and dirty. The bed is as hard as a board. Breakfast had set menu where you pick from A to D everyday. It wasn’t quite good. The breakfast room was not very appealing. I was there during the virus outbreak where I had to be evacuated to one of their sister hotel since this hotel was very close to the train station. The sister hotel was way better although I only spent 1 night. I would recommend staying near the city center.“