Finde Smalley Falls Hotels

„The carpet in the entire place is shot and desperately needs to be replaced. King bed mattress is hard as a board. The in room jacuzzi was nice. Staff were very friendly and the best part of the stay. The building is clean it’s just run down. The carpet in the room is sticky, don’t walk without socks on.“

„Clean rooms and great variety of breakfast foods.“

„No idea who give them 4* The hotel advertises itself as a 4-star property, but my experience was far from that standard. Housekeeping was poor, the dishes was extremely dirty, most restaurants were either closed or only open until 7:30 PM, and the elevators were old and extremely slow. If this hotel were honestly rated as a 2-star property, I would gladly give it 5 stars for meeting expectations. But when you promise 4-star quality and fail to deliver, the rating has to reflect that.“

„Amazing and comfy stay! The gym was beautiful!“

„Clean room, helpful staff,“

„A cheap and clean room. For the price, it was worth its value!“

„Best Holiday Inn I have ever visited! Breakfast is great and the rooms are renovated and very clean. Staff there is amazing! “

„We couldn’t get into our cabin unit right away, because they were short cleaning staff. One of the 3 TVs wasn’t connected correctly, so didn’t use & the other 2 requires us to switch cables around. The cabin itself was great & just what we needed! I understand it’s owned by Wyndham, so they should be investing in keeping it up & well-run.“

„The checkin process was lengthy. Property was not kept up. The manager asked us to pray with him which made us feel very uncomfortable.“