Hotels Silver Lake

„The breakfast was terrible .The bear minimum .“

„Okay, das Hotel hatte einen erheblichen Wasserschaden im EG und ein Aufzug war defekt… kann keiner was zu. Also abgehakt! Das Zimmer war sehr schön, aber leider ziemlich dreckig! Popcorn zwischen Bett und Sofa, Schnutz im Bad, Chipskrümel im Schubfach, Müll unterm Waschbecken! Das geht gar nicht. Frühstück unterirdisch! Nur eingepackte Bagles, wenig Auswahl, billigstes Plastikbesteck, Kaffee wurde nicht aufgefüllt… alles in allem: für ein Hyatt Place mehr als enttäuschend!! “

„My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the ...

„The hotel was a very attractive and clean facility. Staff was friendly and helpful. We appreciated that the atmosphere was fairly quiet despite it being a busy weekend at the hotel (graduation weekend for local university and high school). The parking was well lit and would have been sufficient had a semi truck not parked sideways across an entire row of spots one night. The room was comfortable and nicely finished, although probably due for some renovations as the trim tiles in the bathroom had ...

„Nice place to stay. I think that a lot of people come because it seems attractive, therefore you should not expect a quite area where you can recreate at the pool ;-)“

„Super Frühstück!“

„Nasty Ants all over this place. Our room had ants all in it the Manager did nothing about it. Said it happens. “

„They need microwaves and desks/tables in the room. I was disappointed that my room didn’t have those amenities.“

„Alles super, nur die Filter der Klimaanlage waren total verdreckt. Das Hauskeeping wurde verständigt und reinigte sie auch sofort.“

„Ok“

„There were only two luggage carts and neither was available when we were leaving. I don’t know why so many hotels have this problem. Are carts that expensive? I travel a great deal and it’s the first thing that I look for because I have two heavy suitcases and a cart makes a big difference“

„Our room was great! However, the hot tub water was green with brown ring around tub! The room was clean and nice! But they definitely need to fix this place up! Front doors of hotel left open day and night! Needs a paint job badly and fixing up! The complimentary breakfast was not very good! Limited choices! We booked for hot tub, if we would have known it was in this shape would have went elsewhere, but we couldn’t get a refund for room! This is not up to a Marriott standard hotel!“

„Clean, safe, helpful staff. And a clean indoor pool. “

„Zimmerausstattung war älter, aber grundsätzlich sauber. Kein Föhn auf dem Zimmer, kann man an der Rezeption ausleihen. Rezeptionsbereich wenig einladend. Personal jedoch sehr nett.“

„The place was average and good for the price.“

„Staff was very helpful and kind! Room was clean and nice. “

„Area used to be a lot more well kept, unfortunately they have not maintained their cleanliness. Took some time to check in and the front desk smelled horrible. Bathroom door was falling apart, with lotion or soap chunks left on it. Furniture had dirt marks and needing to be shampooed or replaced. Convenient to the event center, only reason to return. Bar was closed before 9, breakfast cost $12 a person. Not impressed.“

„Super Hotel, hat uns sehr gefallen. Nur die PCs im Business Center waren kaputt.“