Check in day, I waited several hours for my room to be ready. Then I was told the room was on the 5th floor, no elevators. So steep stairs, no choice.
The hotel is located inside one of the smaller streets so without a taxi or tricycle service it would have proven difficult to get around, but good thing I had a taxi service throughout my stay.
Service was a bit spotty, sometimes it was good and efficient and sometimes it seemed very unprofessional and slow. I'd like to add though that for the most part the staff seemed willing to help.
The room itself was a pleasant surprise, after the staff worked out how to turn on the outside tub without it draining constantly, it was nice and relaxing. Aircon was a bit old and ineffective.
Overall, it wasn't a bad stay but I probably would not stay there again unless they made some significant improvement.
