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This is a very clean and pleasant hotel. I greatly appreciated the fact that the room was cleaned and the towels changed every day. I also appreciated the laundry service. The staff are genuinely friendly, but the language barrier—particularly regarding English—makes communication difficult. The Wi-Fi connection, however, is very poor. As for breakfast, the establishment should offer more American-style dishes, as the hotel's clientele consists of more than just Chinese guests. Furthermore, it would be necessary to vary the offerings or show a bit more creativity; indeed, if you stay for more than a week, you will end up eating exactly the same thing every morning. Finally, the hotel is truly far from the airport: plan for a travel time of approximately 1 hour and 20 minutes.

The location is convenience but the facility is not really up to 4.5 star.

Location is strategic. The room is clean. The cleaner Long Chun Lane (龙春兰）from Level 26 made our stay very pleasant. She was very helpful and made sure our room is clean everyday. Thank you for making our stay pleasant. Love the welcome drink. The only thing is the name of the hotel is very confusing as it’s totally different from what I booked in the app. If coming from MRT, it’s difficult to find the entrance to the hotel. Lifts are a bit slow. Hope there will be a clear hotel signage at the lift area. Overall it’s a decent hotel. Thank you all for the warm hospitality!

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