Hotels mit Pool in Shaker Heights suchen

„Excellent customer service and great breakfast options and service.“

„Place was a little dated, but seemed very clean. Staff was very nice. The room we were in, 320, had some, very noticeable red stain on the living room carpet but that was really all. The sheets seemed new, but not high thread count. You can tell that this place is taken care of, everything in the public area was super clean. The breakfast buffet, they always knock it out of the park! Friendly breakfast staff, clean and well maintained!! Everything was so good! They do a fantastic job!“

„Apon 4pm check-in the room was not ready we were told we had to wait 45minutes. When finally being able to complete check-in the room was filthy. Food containers left in the fridge, crumbs of food on the floor, multiple stains on blankets & pull out mattress. The bathtub was badly stained & striped/peeling we were told a bath mat would be delivered that did not ever arrive. Phone did not work anything we needed we had to travel down to the front desk from the 6th floor which attendants weren’t ...