4/10 – Schlecht
Steven
21. Mai 2025
Verbesserungswürdig: Personal & Service
Me and my wife stayed two nights with my 3 month old son. When I booked it a week in advance I selected a room with a king bed but when we got done with our five hour drive and got to our room it was two double beds. Went down there to ask about it and I was told they didn't have any left, and I responded, well that's why It's called a reservation and that's why I did it a week in advance. I was also thrown off because I find it hard to believe there was not a king bed left because there is barely any cars in the parking lot. But anyways.... He told me he can't give me something that isn't available, to which I responded, no I don't guess you can thanks for nothing. Breakfast wasn't that great either cause I went down there to grab something and she still hadn't set everything out. And there is something wrong with the coffee. I think they need to clean the coffee dispenser. When we went to check out the lady upfront was so obsessed with her phone she didn't even realize I was up there for like a whole minute and when I kindly said hello she just told me to hold on a minute and continued on her phone a little longer. The room cleanliness was pretty average I didn't have no complaints about that. However the security door stopper was barely holding on with a few tiny wood screws So that was pretty much useless. Overall I just wasn't impressed at all. I will never stay here again. I'd rather pay more to have a better experience. i would be firing some people honestly.
Steven
Aufenthalt von 2 Nächten im Mai 2025