Finde Sapphire Bay Marina Hotels

„I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..“

„1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies“

„Gab viele probleme bei der Bezahlung Habe 310 $ mehr zahlen müssen als gebucht und musste lange meinem Geld nachtelefonieren“

„Tolles Schwimmbad“

„Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none ...

„Clean room but hallway had a funny small.“

„Great staff. Clean rooms.“

„Great location, good pricing and fantastic room. Highly recommend “

„Clean hotel with all the basics. Great for price and location“

„We always stay here when visiting family in Rockwall. The rooms are great and very well laid out and breakfast is good“

„condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember.“

„ gute Verkehrsanbindung zum I30 gute Parkmöglichkeiten - laut, da direkt am I30 - Zimmer könnten sauberer - und etwas moderner eingerichtet sein“

„All good very clean space“

„There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in.“

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„Das Frühstück war unmöglich. Kein Toast nur seit März abgelaufenes Gebäck “

„The pictures are not as they appear when in person. The front desk staff could use some hospitality or general customer service guidance on how to welcome and greet guests. When going to the room, the strong smell of mold and mildew hit me, and it felt hard to breathe. There was staining on the carpet, sheets on the bed were different colors as if not washed, the AC/Heating unit had mold from lack of cleaning. There were broken and damages clearly visible from the front entrance, stairwell, and ...