4/10 – Schlecht
annabel
28. Mai 2025
I booked King bed, the front desk sent me to a 2 beds room at 318, which was not cleaned, bed was not made, garbage was not cleaned. I showed my reservation to the front desk that I booked a king bed room, she said she received from Expedia 2 beds room. I asked her show me the record, she said she had changed it to be king size, no way to show me. She also said the cleaning lady was very good, and she had reported the room unclean to her manager. I do not understand how she could send us to the uncleaned room. Then she sent us to room 119, where smell mold. If they change hotel name as None Quality Hotel, will be more accurate. Probably will never stay any Quality Inn the rest of my hotel staying.
annabel
Aufenthalt von 1 Nacht im Mai 2025