2/10 – Ungenügend
Colin
5. Mai 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I should start by noting that this host has multiple units in this complex, so there’s a chance you won’t be staying in the same space I did (building 13). Upon arrival, the neighbors’ two dogs were barking loudly and continuously—for hours—and it didn’t stop for the entire six days I was there. The walls are quite thin, and the noise was honestly so awful and stressful. When I brought this up to the host, I found it odd that he claimed it was the first time he’d ever heard of the issue, especially since the neighbors (and their dogs) clearly live there full-time.
Throughout my communication with the host, I often felt like he was just telling me what he thought I wanted to hear to brush me off, which wasn’t helpful. The unit also didn’t seem thoroughly cleaned—there were long hairs all over, and I even found a small piece of glass beside the bed that ended up stuck in my foot.
On top of that, when it came time to check out, I received a long list of chores: run the dishwasher, take out the garbage, do laundry, etc. The hot tub was also closed when I arrived, which was disappointing.
Despite all this, I still enjoyed my time—outside the unit—because it’s a great location. But the most frustrating part was that, after all the noise and issues, the host voluntarily offered a refund for one night’s stay. I didn’t ask for it—he brought it up. And yet, nearly three weeks later, he’s continued to message me vague reassurances with no sign of actually issuing the refund.
Colin
Aufenthalt von 5 Nächten im April 2025