„We had a wonderful stay and I wish we could have stayed longer. I highly recommend this botique hotel for both it's ambiance and authentic decor. It was a joy staying hear and very peaceful. Staff was super nice and we will be back“
„We had a wonderful stay and I wish we could have stayed longer. I highly recommend this botique hotel for both it's ambiance and authentic decor. It was a joy staying hear and very peaceful. Staff was super nice and we will be back“
„Everything perfect. Amazing breakfast, terrace and location. Great view on oasis and dunes.
Hosts supported in all special requests. Highly recommendable! “
„Everything perfect. Amazing breakfast, terrace and location. Great view on oasis and dunes.
Hosts supported in all special requests. Highly recommendable! “
„Patrick et Sabrine furent des hôtes de classe internationale !
Disponibilité & qualité étaient au rendez-vous. Impressionnant !
Merci encore.
Jacques Germain “
„Patrick et Sabrine furent des hôtes de classe internationale !
Disponibilité & qualité étaient au rendez-vous. Impressionnant !
Merci encore.
Jacques Germain “
„If there was a 10 star rating I could select I would. The hotel is beautiful right on the Nile. The Nubian architecture and ambiance is stunning. Karim and is whole team gave my wife and I one the best experiences we’ve ever had. From arranging taxis, boat rides as well as providing us with recommendations for Egyptologists They truly made us feel at home and like family. The chef came and introduced himself our first out of our four night stay. He accommodated our Vegetarian diets superbly. ...
„If there was a 10 star rating I could select I would. The hotel is beautiful right on the Nile. The Nubian architecture and ambiance is stunning. Karim and is whole team gave my wife and I one the best experiences we’ve ever had. From arranging taxis, boat rides as well as providing us with recommendations for Egyptologists They truly made us feel at home and like family. The chef came and introduced himself our first out of our four night stay. He accommodated our Vegetarian diets superbly. ...
„Das Hotel ist gepflegt und nett mit einer schönen Dachterrasse. Auch das Essen war ausgezeichnet. Um nach Assuan zu kommen, ist es ein Stückchen Weg, aber den habe ich gern in Kauf genommen. Ungeschickt war, dass die Rezeption kein Gerät hatte, um von der Visa-Karte abzubuchen, obwohl bei der Buchung stand, dass man dort per Karte zahlen kann. darauf muss man sich verlassen können! Aergerlich, wenn man dann sein knappes Bargeld dafür opfern muss, obwohl es für anderes eingeplant war.“
„Das Hotel ist gepflegt und nett mit einer schönen Dachterrasse. Auch das Essen war ausgezeichnet. Um nach Assuan zu kommen, ist es ein Stückchen Weg, aber den habe ich gern in Kauf genommen. Ungeschickt war, dass die Rezeption kein Gerät hatte, um von der Visa-Karte abzubuchen, obwohl bei der Buchung stand, dass man dort per Karte zahlen kann. darauf muss man sich verlassen können! Aergerlich, wenn man dann sein knappes Bargeld dafür opfern muss, obwohl es für anderes eingeplant war.“
„Das Guest House ist ruhig gelegen, hat schöne Zimmer und bietet gutes Frühstück an. Die Gastgeber waren sehr hilfsbereit bei der Planung von Ausflügen und bieten auch einen Flughafentransfer an. “
„Das Guest House ist ruhig gelegen, hat schöne Zimmer und bietet gutes Frühstück an. Die Gastgeber waren sehr hilfsbereit bei der Planung von Ausflügen und bieten auch einen Flughafentransfer an. “
„Die Unterkunft ist super. Sehr nettes Personal. Schöne Terrasse mit Schwimmbad.
Aktivitäten wie Rundfahrten, Kamele, Bivouac, Nomadenbesuch kann man vor Ort zu einem guten Preis buchen.
Die Zimmer sind gut ausgestattet und bequem
Hamid
“
„Die Unterkunft ist super. Sehr nettes Personal. Schöne Terrasse mit Schwimmbad.
Aktivitäten wie Rundfahrten, Kamele, Bivouac, Nomadenbesuch kann man vor Ort zu einem guten Preis buchen.
Die Zimmer sind gut ausgestattet und bequem
Hamid
“
„The room was super basic, we had to ask for towels multiple times and the personnel wasn't very welcoming, accommodating or helpful. We had booked a trip to Wadi Hitan with them but when we showed up, they didn't have a driver for us and weren't able to find a quick solution.“
„The room was super basic, we had to ask for towels multiple times and the personnel wasn't very welcoming, accommodating or helpful. We had booked a trip to Wadi Hitan with them but when we showed up, they didn't have a driver for us and weren't able to find a quick solution.“
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
"Absolutely fantastic stay! The rooms were spotless, and the view of the Nile River and the city was simply breathtaking. The service staff were incredibly friendly, welcoming, and always ready to help with a smile.
The breakfast was exceptional, with a wonderful selection that included delicious traditional Egyptian dishes. Everything about the hotel created a warm and relaxing atmosphere that made the stay truly special.
I have stayed in many hotels around the world, but this was definitely one of the highlights. I sincerely hope I’ll have the chance to visit Cairo again—and if I do, I would absolutely stay at the Sheraton again without hesitation!"
"Sauberkeit hatte viel Luft nach oben. Die Lage in Heliopolis ist für Sightseeing zu weit (Innenstadt 30 min, Gizeh 60 min). Rooftop Pool nicht beheizt und je nach Wind Kerosin vom Flughafen. Keine alternativen Restaurants in der Nähe. Preisniveau der Hotelrestaurants für ägyptische Verhältnisse eher hoch und nicht besonders gut. Personal überwiegend freundlich bemüht. Zimmer besser nach hinten raus, die Straße ist zu laut."
"I recently stayed at Jollie Hotel and had a very mixed experience.
Starting with the positives:
Some of the staff were genuinely beyond amazing — warm, attentive, and truly welcoming. The salon experience was excellent, with great service and professionalism, and the Italian restaurant stood out for its lovely customer service and overall pleasant atmosphere. These moments really showed the potential of the hotel.
Unfortunately, there were also some frustrating issues that took away from the stay. The internet did not work in the room at all, which was a major inconvenience, especially for anyone needing to work or stay connected.
While some staff were wonderful, middle management was extremely unhelpful when issues were raised. There also seemed to be a woman going around regularly asking guests how they were, but it felt very performative — when concerns were actually mentioned, there was no follow-up or genuine interest in resolving them.
One particularly uncomfortable moment was around the coffee machine. Everyone was freely taking coffee, but when I took one, the manager came and took it away from me, which felt unnecessary, embarrassing, and inconsistent.
Overall, the hotel has great people at the ground level and some strong service points, but inconsistent management, lack of accountability, and basic issues like unreliable Wi-Fi seriously impact the guest experience.
Overall a good (not great) stay and beautiful hotel"