Shangri-La Hotels and Resorts, Saadiyat

"Alles perfekt Vorallem das Personal war herausragend "

"Perfekte Möglichkeit ein paar Stunden erholsamen (!) Schlaf bei einem langen Transit zu bekommen. "

"Suite gebucht und Zimmer über dem Kidsclub bekommen. Hotel ist total abgewohnt, wie scheinbar mittlerweile alle Jumeirah Hotels. "

"Let me start with the positives: the service at Turquoise restaurant was genuinely excellent. Chris, Jim Kelly, Mary, Vivek, Bibek and the entire kitchen crew were attentive, professional and consistently friendly. They were clearly doing their very best and deserve recognition. However, the room product is simply not on par with what one would expect in the UAE at this price point. The rooms feel worn and outdated. Our room was noticeably damp. While engineering came quickly to “fix” the AC, the humidity issue remained. It was so damp that paper bags lost their structure. The balcony door was old and kept getting stuck, requiring another visit from maintenance. Everything you touched felt moist or slightly wet. In all honesty, this was the weakest room experience we have had in the UAE. On our last night, my wife experienced what appeared to be food poisoning with severe symptoms. My stomach also felt unwell, though less severe. That obviously put a shadow over the stay. The internet connection was unreliable and often not working, forcing us to use our mobile data. In a resort of this category, stable Wi-Fi should be a given. The HDMI port on the TV was broken as well, and maintenance had to physically attach our streaming device behind the TV. The à la carte restaurants were another disappointment. Although advertised as part of the package (with a minimum 3-night stay, which we met), they were essentially fully booked throughout our 5-night stay. While “subject to ava"

"Seltsamer Mottenkugelgeruch im Zimmer"

"I really enjoyed my stay at this hotel. The parking service was excellent and very well organized. Both dinner and breakfast were very good, with great quality and variety. On top of that, all the staff were kind, helpful, and attentive, which made the stay even more pleasant. I would gladly stay here again."

"Unser Hotelaufenthalt war rundum hervorragend. Das Essen war sehr, sehr gut, die Zimmer sauber und gepflegt, und das Hotel an sich wirklich top. Was den Aufenthalt jedoch ganz besonders gemacht hat, war das Personal. Vor allem Yu, Shima und Tayef haben mit ihrer Herzlichkeit, Aufmerksamkeit und Professionalität unseren Aufenthalt spürbar bereichert. Ein herzliches Dankeschön für eure Gastfreundlichkeit – wir haben uns sehr willkommen gefühlt und kommen gerne wieder."

"Sehr schönes Hotel. Absolut empfehlenswert. Der Yas Marina Circuit ist mit einer kurzen Taxifahrt oder auch mit einem E-Scooter erreichbar. Die Zimmer mit "Racetrack-View" haben leider keinen Balkon. Balkon nur in die andere Richtung verfügbar. "Racetrack-View" heißt auch nicht, dass man die Strecke sieht, sondern man schaut in die Richtung Racetrack, auf die Rückseite der Tribünen."

"Familienfreundliches Hotel, wer Ruhe sucht ist hier fehl am Platz, sehr kinderfreundlich. Internationale Gäste"