Finde SM Aura Premier Hotels

„I had a great stay, the staff were absolutely friendly. The location was convenient. My only complaint would be the sheets having stains …“

„Es hat alles rundum geklappt: Transfer vom Flughafen, Check In, Lounge etc. Würde wiederkommen. “

„Clean room, no slippers but thats ok. Not enough towels if u wanted to swim which sucked. No hand soaps in bathroom so u had to go in shower to get soap. No kitchen towel so u had to use shower towels. No extra elevator key if you have more than 2 people with you.“

„Bestes Preis/Leistungsverhältnis in BGC. Wir kommen seit Jahren hierher und stellen fest dass das Niveau gehalten wird. Einzig beim Frühstück könnte noch deutlich verbessert werden, für Europäer.“

„Very curtious place “

„Was good for the price, the free breakfast is whatever they bring you and if you have an open mind, you will enjoy it. Staff are amazing, room clean but could use some general maintenance. The location is good but there is loud music far into the night, i still heard it at 5am. Walkability is easy and grab is quick, pool is just ok for a quick cool off. Over all was good, no real complaints.“

„Great amenities. Some issues with the toilet needing repairs but resolved it with the owner.“

„It was very clean and very nice. I was very excited about cooking there, but there was nothing to cook with no plates no utensils nothing.“

„I did not have chance yo dis ik the pool but I ate breakfast almost dailym staff are very accommodating, outstanding service. Foods are great.“

„We were really looking forward to our stay here and assumed everything was set. However, when we got to the property around 8 PM, the front desk informed us that our host, Marianne, had not sent them the required endorsement to allow us to stay, so they prevented us from checking in. We tried calling and messaging Marianne and Jarre multiple times through the emergency line they had provided us, but no one answered, so we had to wait in the lobby for another 1.5 hours. After several attempts, we ...

„clean“

„a good Hotel with a acceptable price near BGC. “

„Ich hatte bei Expedia gebucht weil ich stets die tel. Hilfe der Mitarbeiter sehr geschätzt hatte. Bei einem Kommunikationsprobleme mit dem Hotel musste ich feststellen, dass sich jetzt eine blutarme Computerstimme damit abmüht... Das werde ich mir nicht mehr antun und in Zukunft wieder direkt bei den Hotels buchen “

„Small / tight bathroom “

„The Tower front desk refused to check us in because the owner did not provide them our booking information. Our booking was paid for and confirmed by Expedia, still we Were not given access to our paid room. I incurred additional expense booking a place to stay for the night. Stressful experience for me which could have been avoided had the owner communicated with the Tower staff. . “