„Sempre que estou em Sao Paulo me hospedo no Tivoli, realmente na minha opinião o melhor atendimento e serviço, sempre que volto me sinto em casa. Um especial agradecimento a Tainá (recepção) sempre atenciosa e querida, totalmente customer-oriented! Sempre pronta a ajudar e sempre atenta aos detalhes. Obrigada Tainá, um abraço!“
„Sempre que estou em Sao Paulo me hospedo no Tivoli, realmente na minha opinião o melhor atendimento e serviço, sempre que volto me sinto em casa. Um especial agradecimento a Tainá (recepção) sempre atenciosa e querida, totalmente customer-oriented! Sempre pronta a ajudar e sempre atenta aos detalhes. Obrigada Tainá, um abraço!“
„The location of the hotel is good for a couple of days, not for an full vacation. Some items of the hotel should be refurbished, as e.g. the windows and baths. The team is very good and helpful. “
„The location of the hotel is good for a couple of days, not for an full vacation. Some items of the hotel should be refurbished, as e.g. the windows and baths. The team is very good and helpful. “
„very friendly stuff, very helpfull and with good english skills. Hotel is in an area with many good restaurants very close. Room is a little bit poor“
„very friendly stuff, very helpfull and with good english skills. Hotel is in an area with many good restaurants very close. Room is a little bit poor“
„Habitación con un cucaracho, qué HORROR, lo vimos al salir. El desayuno delicioso, mucha variedad, el bar muy bien y la pizza deliciosa. El hotel está en un lugar muy accesible y muy seguro“
„Habitación con un cucaracho, qué HORROR, lo vimos al salir. El desayuno delicioso, mucha variedad, el bar muy bien y la pizza deliciosa. El hotel está en un lugar muy accesible y muy seguro“
„I highly recommend this hotel. The room is very large and the staff extremly friendly. In principal Mrs. Maria from the security, who was always there to help. As well as Kevin the portier. I also got some wellness sets from the room service for free (miminho da Sra. Vera). Thank you all and I‘d always stay again at Grand Mercure.
Although there is currently a construction site at the right side of the building, it didn‘t disturbed me as my room was on the other side with a stunning balcony ...
„I highly recommend this hotel. The room is very large and the staff extremly friendly. In principal Mrs. Maria from the security, who was always there to help. As well as Kevin the portier. I also got some wellness sets from the room service for free (miminho da Sra. Vera). Thank you all and I‘d always stay again at Grand Mercure.
Although there is currently a construction site at the right side of the building, it didn‘t disturbed me as my room was on the other side with a stunning balcony ...
„Das beste Hotelbett, das ich je erlebt habe. Aber sonst eben das für Brasilien Typische. Dinge funktionieren nicht, Reklamationen gehen unter, Der "Tresor" war nicht fest verankert, stand nur im Schrank rum. Haartrockner ging nicht. Als wir einmal das Treppenhaus benutzen wollten, ging das Licht darin nicht - unglaublich, zumal das auch der Notausgang ist! Personal freundlich aber super langsam. Sonst alles nach europäischem Standard höchstens 3 Sterne.“
„Das beste Hotelbett, das ich je erlebt habe. Aber sonst eben das für Brasilien Typische. Dinge funktionieren nicht, Reklamationen gehen unter, Der "Tresor" war nicht fest verankert, stand nur im Schrank rum. Haartrockner ging nicht. Als wir einmal das Treppenhaus benutzen wollten, ging das Licht darin nicht - unglaublich, zumal das auch der Notausgang ist! Personal freundlich aber super langsam. Sonst alles nach europäischem Standard höchstens 3 Sterne.“